For MSPs · white label

White-label support for MSPs

Small MSPs often lack cloud or security depth in-house. I work under your name, in your tools and your ticket queue.

An extension of your team, behind your brand

01

Tier 2/3 escalations

Overflow engineering for hard tickets, cloud issues and security incidents.

02

RMM setup & automation

Syncro (or similar) policies, alerting and PowerShell scripts.

03

Baseline compliance scanning

Automated checks across client environments, with findings and a remediation plan.

04

Documentation & runbooks

SOPs, onboarding and offboarding checklists, and centralized vendor and contact databases in SharePoint.

Fixed-scope packages

Audit

M365 Security Baseline Audit

Review of MFA, Conditional Access, admin roles, mail flow, Secure Score and device policies.

DeliverablePrioritized findings report and remediation plan
Health check

Backup Health Check

Review of protection plans, retention, immutability, failure history and a real restore test.

DeliverableHealth report with fixes ranked by risk
Project

Migration Package

Assessment, cutover plan, migration, validation and rollback plan.

DeliverableRunbook, completed cutover and handover notes
Sprint

Tenant Hardening Sprint

Apply the baseline from the audit across one or more tenants.

DeliverableChange log and before/after Secure Score

Selected work

Dental practices · MSP

Backup failures traced to the root

Diagnosed recurring Acronis Cyber Protect failures down to VSS conflicts and coordinated vendor escalations until backups ran clean.

MSP client base

Endpoint & email protection rollout

Sophos Central deployment across clients, including a DNS-based mail routing workaround for single-tenant Microsoft Graph API limitations.

Tell me about your environment

Describe what you have and what you need. I reply by e-mail with questions or a proposal.